top of page

Frequently Asked Questions

Our Most Common Inquiries

Do you offer international shipping?

Currently, we are focused on providing postage within Australia. However, we are actively exploring partnerships for international shipping. If you're interested in our products and would like a shipping quote, please use our Contact form and let us know your desired shipping destination. We'll be happy to assist you with the details.

Do you create custom gift sets?

Absolutely! We are delighted to collaborate with you to fulfill your personalized requirements. Whether it's wedding favors, teacher gifts, bridal showers, or any other special occasion, we can create custom products to suit your needs. Simply reach out to us with your specific requests, and we'll be thrilled to bring your vision to life.

What is your return policy?

Please visit our policies page for all the information

What is the difference between the Healing Senses candles and Fragrant Journey candles ?

Healing Senses Range:

Our Healing Senses range is designed to provide more than just a pleasant aroma.

These candles are crafted using pure essential oils, carefully selected colours, and crystals to support and enhance the energetic system.

Each scent in this range is specifically formulated to promote healing and balance, both physically and spiritually.

By incorporating essential oils, colours, and crystals, we aim to create a holistic sensory experience that goes beyond fragrance alone.

Rest assured, these candles are triple scented to ensure a strong and long-lasting aroma. Additionally, all candles in the Healing Senses range are infused with Reiki healing energy, adding an extra element of positive energy to your space.

Fragrant Journey Range:

Our Fragrant Journey range offers a different approach to scent experiences.

These candles contain no added colour, providing a clean and minimalist aesthetic.

The fragrances in this range are a blend of natural fragrance oils supported by essential oils.

While they may not include the energetic support of crystals or specific colours, they still offer a captivating scent journey. The Fragrant Journey candles are also triple scented, ensuring a robust and delightful fragrance that fills your space.

Just like the Healing Senses range, these candles are infused with Reiki healing energy, bringing an uplifting and harmonious ambiance to your surroundings.

Both ranges have been carefully crafted to provide you with a range of options to suit your preferences and intentions. Whether you seek the energetic support of crystals and colours or prefer a simplified and natural fragrance experience, both ranges offer high-quality candles infused with Reiki healing energy to enhance your well-being. Choose the range that resonates with you and embark on a fragrant journey tailored to your desires.

How do I care for my candle to get the most out of it?

Please visit our Candle Care page for all the information on caring for your candle, and some simple troubleshooting

Help!  my candle has tunnelled - what can I do?

Please visit our Candle Care page for all the information on caring for your candle, and some simple troubleshooting

bottom of page